Shipping policy

Shipping Policy
At Sussy Empire, we are committed to providing a smooth and reliable shopping experience for all our customers.
Processing Time
Orders are processed within 1–3 business days after payment confirmation. During high-demand periods, processing may take slightly longer.
Shipping Time
Estimated delivery times:
Canada: 3–7 business days
United States: 5–10 business days
International Orders: 7–21 business days
Please note that shipping times may vary depending on location and carrier delays.
Shipping Fees
Shipping fees are calculated at checkout based on your location and order size.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email to monitor your delivery status.
Incorrect Address
Please ensure your shipping address is correct before placing your order. Sussy Empire is not responsible for packages shipped to incorrect addresses provided by customers.
Delayed or Lost Packages
While we work with trusted shipping carriers, delays may occasionally occur. If your package is delayed or lost, please contact us and we will assist you as much as possible.
Contact Us
For shipping questions or support, contact us at:
Email: suzanopute@gmail.com
Phone: +1 (613) 612-4205
Thank you for shopping with Sussy Empire.